Special Interest Track Sessions for Services
 
Speaker Biographies
 
 
Speaker: Anthony Alsford
Organization: Information Builders
Title: Senior WebFocus Consultant
 
Anthony Alsford has been working in the professional services team for Information Builders UK since 2010. Anthony has been using FOCUS and WebFOCUS since 1987, previously as an independent consultant (EDATA Limited) specializing in Information Builders' product set. He is a frequent contributor to Focal Point and known to many as "Tony A".

 
Speaker: Grace Auh
Organization: Markham Stouffville Hospital
Title: Manager
 
Grace Auh is the manager of Business Intelligence & Analytics at Markham Stouffville Hospital (MSH). She’s led MSH decision support and coding functions for the last eight years and has taken the leadership role for the rollout of enterprise business intelligence (BI) tools to improve clinical and financial performance and to streamline data reporting and analytics activities to change BI culture at MSH.

 
Speaker: Jon Barnum
Organization: U.S. Government
Title: Program Manager
 
Zack Barnum is the business intelligence (BI) program manager with the Federal Bureau of Investigation (FBI). He is in charge of the FBI's implementation of WebFOCUS and has 15 years of experience.

 
Speaker: Jakub Bartak
Organization: DataArch s.r.o.
Title: Senior Consultant and Product Manager
 
Jakub Barták has more than six years of experience as a leader of DQ and MDM projects in various industries across the globe. While working for one of the leading vendors in the DQ/MDM space he held the role of Senior Consultant and Product Manager. Currently helps various clients with their DQ and MDM challenges as independent consultant.

 
Speaker: Walter Blood
Organization: Information Builders
Title: Director of Product Management & Support
 
Walter Blood, director of Product Management and Customer Support, is responsible for the FOCUS product on the mainframe platform and the core FOCUS engine across all Information Builders products. With more than 38 years of IT experience, he has spent his time at Information Builders working with FOCUS, EDA, and WebFOCUS on all platforms.

 
Speaker: Patrick Bobrukiewicz
Organization: Ros Technology Services
Title: Director of Business Development
 
Patrick Bobrukiewicz is the director of Business Development at Rosnet. Patrick has spent the vast majority of his career delivering restaurant-focused IT solutions. His broad business knowledge and understanding of the challenges that restaurant operators face equip him with the necessary tools to articulate the benefits of software in the restaurant environment. Patrick couples this restaurant background with his experience in software development to help lead product design and innovation at Rosnet.

 
Speaker: Don Bowers
Organization: Information Builders
Title: Senior Director, Integrity Products
 
Don Bowers has been with Information Builders for more than 20 years in varying roles, including Professional Services, Pre-Sales, Pre-Sales Management, Sales, and Product Management across business intelligence (BI), integration, and data integrity product lines. Don is currently the senior director for the Integrity products.

 
Speaker: Larry Braun
Organization: Information Builders
Title: Omni Business Intelligence Product Manager
 
Larry Braun is the iWay Omni business intelligence product manager. He holds an MBA from the University of St. Thomas. He has taught Java, JavaScript, and object-oriented design at Dakota County Technical College.

 
Speaker: Walter Brengel
Organization: Information Builders
Title: Technical Director
 
Walter Brengel is currently a technical director in the FOCUS Division at Information Builders. He has been working with FOCUS/WebFOCUS for 30 years. His knowledge is with advanced coding techniques and relational adapters. He has prior experience with educational, financial, and government institutions.

 
Speaker: Paul Brochon
Organization: Information Builders
Title: Area Technical Specialist
 
Paul Brochon is an area technical specialist with Information Builders. During his 15-year tenure, Paul has established trusted partner relationships with his clients by helping them both understand and deploy successful WebFOCUS implementations.

 
Speaker: Luke Bruneaux
Organization: Rhode Island Quality Institute
Title: Director
 
Luke Bruneaux, Ph.D., is director of data quality and analytics at the Rhode Island Quality Institute, a non-profit organization that hosts the statewide Healthcare Information Exchange (HIE). He oversees RIQI's Care Management Dashboard analytics product, research collaborations with the Brown University Center for Biomedical Informatics, and federal grant reporting to the Centers for Medicare & Medicaid Services. Prior to RIQI, Luke managed the clinical Data Science team at athenahealth, a cloud-based Electronic Health Record company. He holds a Ph.D. in physics from Harvard University with a focus on Systems Biology.

 
Speaker: Donna Burbank
Organization: Global Data Strategy, Ltd
Title: Managing Director
 
Donna Burbank is an established industry expert with more than 20 years of experience in areas such as data strategy, information management, metadata management, and enterprise architecture. She has worked as an information management consultant for leading companies worldwide in the U.S., Europe, Asia, Latin America, and Africa spanning industries such as Finance, Retail, Telecom, and Government. She is currently the managing director of Global Data Strategy, Ltd., where she specializes in the alignment of business strategy with data management objectives. Donna has a successful track record of creating practical data strategies and implementations for clients that align with their business goals and objectives. Donna has unique insight in the field of information management, as she has led successful implementation projects worldwide, and has then used this experience to drive the design and production of several of the leading metadata and data modeling tools on the market today, while at the same time being involved with industry standards organizations to set best practices for architectural design.

 
Speaker: Matt Chapin
Organization: Information Builders
Title: Pre-Sales Systems Engineer
 
Matt Chapin is a pre-sales systems engineer, with more than 10 years of real-life experience as a WebFOCUS Developer/Admin. Matt empowers both new and existing customers on how Information Builders products can help problem solve, grow business, and provide solutions for everyone in your organization.

 
Speaker: Jessica Chen
Organization: Information Builders
Title: Software Developer
 
Jessica is a computer science graduate and former technical support representative. She currently works as a software developer in the IBX Development Team and has been with Information Builders for two years.

 
Speaker: Michael Corcoran
Organization: Information Builders
Title: Senior Vice President & Chief Marketing Officer
 
Michael Corcoran is the chief marketing officer for Information Builders. With more than 20 years experience in the software industry, he works with the executive management team to develop and communicate corporate and product strategy. During his career, Mr. Corcoran has held top management positions in sales and marketing, business development, product management, and systems management. He has played key roles in the development and acquisition of major technologies, including business intelligence, integration middleware, internet technology, data warehouse, application development, and expert systems. Mr. Corcoran is a frequent speaker at industry and financial investor conferences and has lectured at the Yale School Of Management, Columbia University, University of Michigan, New York University, and St. John's University. He has also contributed hundreds of articles to the leading technology and business publications.

 
Speaker: Vincent Deeney
Organization: Information Builders
Title: iWay Technical Director
 
Vince Deeney, iWay area technical director, has been with Information Builders for more than 16 years. He has specialized in data integrity for several years and has extensive experience with all the Information Builders products.

 
Speaker: Mark Derwin
Organization: Information Builders
Title: Technical Director
 
Mark Derwin has been with Information Builders for more than three decades, where his name has become synonymous with WebFOCUS Maintain.

 
Speaker: Louis Deturris
Organization: Information Builders
Title: Director, Cloud Support Operations
 
Louis DeTurris has been with Information Builders since 1996, and has enjoyed working with several different technologies, including FOCUS, WebFOCUS, and the reporting server. He is currently the director of iWay support in CSS, responsible for the full iWay software product line including iWay Service Manager and OmniGen.

 
Speaker: Tim Ding
Organization: Information Builders
Title: Senior Software Automation Engineer
 
Tim Ding has been a technical support representative (TSR) at Information Builders for more than three years. Tim enjoys working and solving technical problems with Information Builders customers. Being a TSR gives him the opportunity to explore different product areas, including WebFOCUS Security and Configuration, application performance, and front-end technologies such as HTML and JavaScript.

 
Speaker: Howard Dresner
Organization: Dresner Advisory Services, LLC
Title: President and Founder
 
Howard Dresner is one of the foremost thought leaders in business intelligence and performance management, having coined the term Business Intelligence in 1989. He has published two books on the subject, "The Performance Management Revolution: Business Results through Insight and Action" (John Wiley & Sons, Nov. 2007) and "Profiles in Performance: Business Intelligence Journeys and the Roadmap for Change" (John Wiley & Sons, Nov. 2009). He lectures at forums around the world and is often cited by the business and trade press. Prior to Dresner Advisory Services, Howard served as chief strategy officer at Hyperion Solutions and was a research fellow at Gartner, where he led its business intelligence research practice for 13 years.

 
Speaker: Marie Eberlein
Organization: United Way Worldwide
Title: Manager, Research
 
Marie Eberlein is the manager of research at United Way Worldwide. In that role she supports survey development, fielding, analysis, and reporting for a number of projects. She also manages United Way Worldwide's business intelligence (BI) platform. Prior to working for United Way Worldwide, Marie was an AmeriCorps VISTA with United Way of King County in Seattle, focusing on expanding access to federal nutrition programs. Marie has a Bachelor of Science in bio-engineering and a Bachelor of Arts in Swedish from the University of Washington. She is currently enrolled in a Master of Science in Statistics program at American University.

 
Speaker: Jeff Elder
Organization: United Way Worldwide
Title: Director, Social & Economic Research
 
Jeff Elder currently serves as director of social and economic research at United Way Worldwide. He has more than 15 years of experience on research projects, having worked on several network-wide surveys and related products, including the Global Results Framework, the Community Impact Practices Survey, and the Business Performance Matrix.

 
Speaker: Christopher Elton
Organization: Attenti Group
Title: Director of Marketing
 
Christopher Elton is the North American director of Marketing for Attenti. His diverse marketing background enables him to effectively use quantitative and qualitative data to improve marketing communications. Christopher received his M.S. in Integrated Marketing Communication from Northwestern University and B.A. in Mass Communication from the University of Utah.

 
Speaker: Boris Evelson
Organization: Forrester Research
Title: Vice President, Principal Analyst Serving Application Dev.
 
Boris serves the Application Development and Delivery role. He is a leading expert in business intelligence (BI) - a set of processes, methodologies, and technologies used to transform raw data into meaningful, useful, and action-oriented enterprise information. Boris delivers strategic guidance, helping enterprises define BI strategies, governance, and architectures and identify vendors and technologies that help them put information to use in business processes and end user experiences. Boris' current research focuses on the practical and actionable best practices for building BI infrastructure and applications, such as BI business cases, architectural options, organizational structures, and vendor selection. Boris continues to explore emerging trends in next-generation BI, such as agile BI architecture and development approaches, in-memory analytics, advanced data visualization, convergence of structured data and unstructured content analytics, process-driven and operational BI, and many others.

 
Speaker: Maryann Federico
Organization: Information Builders
Title: Account Support Manager
 
Maryann Federico is an account support manager for the Premium Support Group in Customer Support Services. She has more than 25 years of experience at Information Builders supporting various products and all operating systems available. She moved to Sony/CHC as a senior programmer analyst before returning to Information Builders to work in the Core FOCUS MidRange Support Group, and has supported WebFOCUS on all platforms beginning with the second release.

 
Speaker: Bryan Fenske
Organization: FIRMA Foreign Exchange Corporation
Title: Business Intelligence Reporting Developer
 
Bryan has been a WebFOCUS customer since June 2017. With a Bachelor's in MIS and an MBA in SCM, he holds six years of experience in business intelligence (BI), working as an analyst, developer, and data architect in both public and private firms. He previously worked with MS SQL Server and IBM Cognos.

 
Speaker: David Finkbeiner
Organization: ABC Financial Services
Title: Director of Reporting
 
David Finkbeiner, vice president of reporting, currently manages the business intelligence reporting team for ABC Financial, based in Sherwood, Arkansas. He has worked for ABC Financial for four years and has helped guide the team through two upgrades during his tenure. WebFOCUS has been used by ABC Financial for 13 years and adoption rate continues to grow stronger each year.

 
Speaker: Keith Freers
Organization: BluJay Solutions, Co.
Title: Senior Software Engineer
 
Keith Freers has been in transportation logistics for more than 27 years. Most of that time has been spent on the technology side of the business, and more specifically both financial and transportation reporting. He has been using WebFOCUS since 2011 and has the current title of senior software engineer at BluJay Solutions.

 
Speaker: Jake Freivald
Organization: Information Builders
Title: VP of Product Marketing
 
As vice president of Corporate Marketing for Information Builders, Jake Freivald is responsible for branding, marketing communications, events, Web marketing, and direct marketing.He previously served as vice president of Marketing for iWay Software. He joined Information Builders in 1999 as a product manager for the Data Warehouse division and also became marketing manager for the Data Warehouse product line in 1999. He also served in the United States Marine Corps as a Signals Intelligence Officer at First Radio Battalion. He graduated from Cornell University with a bachelor of science in Electrical Engineering in 1991.

 
Speaker: Inessa Gerber
Organization: Information Builders
Title: Technical Director
 
Inessa Gerber is a long-time member of the iWay Software division, and has been part of various Information Builders teams, including solution architects, and product and project management. Currently, she is a product manager for the iWay Integration Suite and takes part in product management for the Omni product line, as well as manages the product releases. She works closely with various internal divisions, including iWay Support, Documentation Services, and Professional Services. She also works with prospects and customers to integrate their requirements into the iWay product line.

 
Speaker: David Glick
Organization: Information Builders
Title: Director
 
David Glick joined Information Builders in 1995 as QA analyst for Interfaces for FOCUS for Windows. David rose through the ranks to his current position as director of Product Management in the Business Intelligence Products Group, where he is responsible for Embedded BI, Enterprise Search, and WebFOCUS App Studio.

 
Speaker: Patrick Grotton
Organization: Greater Lawrence Family Health Center
Title: SVO p Pharmacy Operations and CIO
 
Patrick has over 36 years of design and development experience with complex systems. He joined GLFHC in 2004 as the organization?s inaugural CIO. He was the CIO at Mercy Health System of Maine for 5 years prior to joining GLFHC. He has worked closely with the GLFHC team to strategically direct them in the use of automation within the healthcare environment including completing the adoption of the MiSYS EMR and the eventual transition to the current Centricity EMR and Practice Management Systems. He has also provided the direction in the growth and development of the organization?s reporting and data analytics capabilities. He is currently also serving as the CIO for the Merrimac Valley ACO. He has a BS in Business Administration with honors with concentrations in Marketing and Management from the University of Maine and a MBA from Babson College. He holds a CPHIMS certification with HIMSS and a CHCIO from CHIME.

 
Speaker: Latha Gunashekaran
Organization: Information Builders
Title: Senior Product Manager
 
Latha Gunashekaran is the senior product manager in the WebFOCUS Designer team and is responsible for Page and Workbook. She began with Information Builders in 2008, in the Professional Services division. She joined the Business Intelligence Products division as HTML Composer technical specialist specializing in the functionality of the HTML Canvas and Composer along with CSS and Javascript. She served as the product manager of App Studio and Developer Studio before transitioning to the Designer team.

 
Speaker: Kyle Gunter
Organization: State Employees Credit Union
Title: Analytics Specialist
 
Kyle Gunter is an analytics specialist with State Employees' Credit Union (SECU) in Raleigh, NC. He has been working with SECU for six years and with Information Builders products for three years. Kyle is part of a team that focuses on report development, business user support, and data integration and validation. SECU is currently on version 8.1.05 and uses DataMigrator, WebFOCUS, and Data Quality Center.

 
Speaker: Lisa Henderson
Organization: Montgomery County Technology Services
Title: IJIS Program Manager
 
Lisa Henderson is the Integrated Justice Information Services (IJIS) Director for Montgomery County, MD. Lisa has been with Montgomery County for 13 years and, for the past ten years, has been the IJIS Program Director, where she is focused on delivering automation and efficiencies to the criminal justice agencies of Montgomery County.

 
Speaker: Angela Hildack
Organization: Information Builders
Title: Technical Support Rep II
 
Angela Hildack joined Information Builders in 2009 on the Basic Support Team and, in time, became supervisor of that team. In 2015, she moved on to the Premium Support Team as the App Studio Subject Matter Expert.

 
Speaker: Keith Isom
Organization: Information Builders
Title: Education Specialist
 
Keith Isom has been with iWay Software since its inception. Holding various positions in the Product, Sales, Consulting and Customer Education groups, he has developed iWay Service Manager-based applications in diverse industries.

 
Speaker: Ira Kaplan
Organization: Information Builders
Title: Product Manager
 
Ira Kaplan is product manager for Information Builders advanced analytics. A frequent presenter at Summit, he makes technology easy to understand and enjoyable to use.

 
Speaker: Kathy Kendall
Organization: Information Builders
Title: Senior Director
 
Kathy Kendall is the Information Builders Product Manager for InfoAssist and Infographics. Prior to moving to this role in the summer of 2017 Kathy was the PM responsible for report styling and styled output formats.

 
Speaker: Reena Khosla
Organization: Colorado State University
Title: Business Intelligence and Database Developer
 
Reena Khosla has more than 20 years of experience in IT, data modeling, ETL, and data warehousing in Higher Education. She works as a business intelligence and database developer at Colorado State University, focusing on building reporting and analytics platforms to enable data-informed decision-making. She has a Master's degree in Computer Science from Virginia Tech.

 
Speaker: Andrew Kirby
Organization: Information Builders
Title: Sr. Systems Engineer
 
Andy Kirby is currently a senior systems engineer with the Partner Program at Information Builders. He has a wide range of experience in different industries and applications, with many years in consulting and a background in engineering, which ensures a no-nonsense, practical approach to developing solutions.

 
Speaker: Clif Kranish
Organization: Information Builders
Title: Senior Director
 
Clif Kranish is the director of Product Management for data management at Information Builders. He is responsible for the product development of DataMigrator, the company's ETL tool. While at Information Builders, Clif has been a product manager for a variety of successful products. Under his guidance, important new functionality has been added to DataMigrator and new adapters have been designed for big data sources. He's developed many training classes and has been a popular presenter at technical symposiums.

 
Speaker: Kevin Kratzer
Organization: Information Builders
Title: Pre-Sales Assistant Area Technical Manager
 
Kevin Kratzer is a systems engineer with a passion for helping customers realize the full benefits of business intelligence (BI) and visual analytics. He has worked with customers in a variety of industries, and uses his expertise in information technologies to help them find new and creative ways for BI to enhance their business.

 
Speaker: Jennifer Lalik
Organization: Information Builders
Title: Senior Technical Specialist
 
Jennifer Lalik works in Information Builders' Advanced Technical Services as a senior technical specialist. She started as a software developer in IT, working for a customer for 20 years before joining Information Builders. She spent her first 13 years as a field sales engineer in the Philadelphia East Area. Now Jennifer supports world wide sales and customer activities for our WebFOCUS products. She is involved in all aspects of designing and delivering WebFOCUS solutions.

 
Speaker: Brian Lehrhoff
Organization: Information Builders
Title: Senior Product Manager
 
Brian Lehrhoff is the senior product manager for iWay e-Business adapters, including adapters for X12, HIPAA and EDIFACT EDI, HL7, FIX, SWIFT, and TRADACOMS. Brian has driven the unification of iWay's eBusiness adapters under a common framework to provide a better user experience and a standards-based approach. Prior to joining Information Builders, Brian worked in the financial, retail, healthcare, and software industries. He also has more than 39 years of experience in the electronic documents industry.

 
Speaker: Efrem Litwin
Organization: Information Builders
Title: Technical Director
 
Efrem Litwin has been with Information Builders for more than 18 years. His current product management responsibilities include Web Services SOAP adapter, Web Services REST adapter, Facebook adapter, Twitter adapter, Words Analysis/Tagcloud adapter, Sentiment Analysis adapter, Google Analytics adapter, Google BigQuery adapter, XML adapter, JSON adapter, Dynamics CRM/365 adapter, WebFOCUS adapter, oData adapter, and Hyperstage.

 
Speaker: Marita Locklear
Organization: Attenti Group
Title: Data Analytics Developer
 
Marita Locklear is the primary data analytics software developer at Attenti. She uses WebFOCUS and App Studio to build Attenti Analytics, and has more than 15 years of WebFOCUS experience. Her insights in the software and data analytics skills were key to the quick product release. Marita also took part in training Attenti's sales team on Attenti Analytics.

 
Speaker: Karen Lopez
Organization: InfoAdvisors
Title: Press
 
Karen Lopez is senior project manager and architect at InfoAdvisors. She has more than 20 years of experience in project and data management on large, multi-project programs. Karen specializes in the practical application of data management principles. She is a frequent speaker, blogger, and panelist on data quality, data governance, logical and physical modeling, data compliance, development methodologies, and social issues in computing. Karen is an active user on social media and has been named one of the top three technology influencers by IBM Canada and one of the top 17 women in information management by Information Management Magazine. She is a Microsoft SQL Server MVP, specializing in data modeling and database design. She?s an advisor to the DAMA, International Board and a member of the Advisory Board of Zachman, International. She?s known for her slightly irreverent yet constructive opinions and rants on information technology topics. She wants you to love your data.

 
Speaker: Mark Lora
Organization: Taylor University
Title: Enterprise Data Systems Manager
 
Mark Lora has worked in IT for 19 years in a development, consulting, and leadership role for industry and multiple universities. He is the manager of Taylor University's IT Enterprise Data Systems team.

 
Speaker: Marc Luvshis
Organization: Information Builders
Title: Vice President, International Professional Services, CTO
 
Marc Luvshis has been with Information Builders for 26 years. During that time, he has held various positions within the company. He has been a Senior Systems Engineer in the field, the originator and manager of the Technology Services Group in N.A. Professional Services, Director of ENE Product Development producing the CICS and IMS TP Gateways, involved in the creation of ESRI integration with WebFocus, and for the last nine years the Vice President and CTO of International Professional Services responsible for EMEA and APAC Professional Services. Prior to Information Builders he was a director of Network and Application Development and Support for IBM and part of the Prodigy Network design team.

 
Speaker: Samuel Massie
Organization: Information Builders
Title: Senior Product Manager
 
Sam Massie is Product Manager for WebFOCUS Portals and Home Page at Information Builders. Based in New York, NY, Sam has eight years of experience in analytics and product management. Prior to joining Information Builders in January, Sam spent five years in China, where he helped clients in five countries with new BI and CRM deployments. He is passionate about building products that help users achieve greater clarity while saving time and money.

 
Speaker: Neeraj Masson
Organization: Washington Suburban Sanitary Commission
Title: Manager ? Enterprise Reporting and Datawarehousing
 
Neeraj Masson is the division manager of Innovation and Advanced Analytics at Washington Suburban Sanitary Commission. At WSSC he is responsible for managing data analytics, data warehouse, and the database teams. He has developed numerous analytics solutions for utilities business to drive efficiency. In his role, he has developed and delivered data solutions spanning numerous business functions, including supply chain; procure to pay; asset management; finance; mobile workforce management; customer; and revenue analytics. His broad range of experience includes managing IT data projects, establishing enterprise information architecture functions, and creating numerous information delivery solutions. Neeraj works closely with customers, engineers, and field crew to understand and define the requirements and design of the system.

 
Speaker: Amanda Mazza
Organization: St Luke's University Health Network
Title: Director, Analytics and Business Intelligence
 
Amanda Mazza is senior director, Network Analytics and Business Intelligence at St. Luke's University Health Network.

 
Speaker: Dennis McLaughlin
Organization: Information Builders
Title: Vice President
 
Dennis has held a number of senior management positions at Information Builders. He currently serves as vice president of Global Operations for iWay Software, a division of Information Builders and a leader in integration, master data management, and data quality. He is an accomplished executive with more than 20 years of progressive experience driving global sales, revenue growth, and customer success in business intelligence, data/application integration, data quality, and master data management solutions to the Fortune 1000. His broad understanding of both domestic and international distribution channels encompasses direct sales, partners, agents, and subsidiary organizations. A graduate of Baylor University, Dennis has spoken at numerous conferences and industry events.

 
Speaker: David Menninger
Organization: Ventana Research
Title: SVP and Research Director of Data & Analytics Research
 
David is responsible for the overall research direction of data, information, and analytics technologies at Ventana Research covering major areas including Analytics, Big Data, Business Intelligence, and Information Management as well as specific research categories including Information Applications, IT Performance Management, Location Intelligence, Operational Intelligence and IoT, and Data Science. He is also responsible for examining the role of cloud computing, collaboration, and mobile technologies as they affect these areas. David brings to Ventana Research more than 25 years of experience, through which he has marketed and brought to market some of the leading-edge technologies for helping organizations analyze data to support a range of action-taking and decision-making processes.

 
Speaker: Marcy Miller
Organization: Information Builders
Title: Director, WF Technical Sales & Strategy
 
Marcy Miller Tait has held many positions during her time with Information Builders. Her roles have included application developer, systems engineer, and technical sales strategy director. She currently provides delivery and field support for the Fast Track program. Prior to joining Information Builders, Marcy was employed as a programmer for both JCPenny Corporation and the University of Pittsburgh Medical Center.

 
Speaker: Michelle Moody
Organization: Information Builders
Title: Account Support Manager
 
Michelle Moody has been with Information Builders since July of 2014. She is currently a technical supervisor within Customer Support Services. Michelle holds a B.A. in Computer Science from Queens College in Flushing, NY.

 
Speaker: Dillon Moses
Organization: Elavon
Title: BI
 
Dillon Moses is an established industry expert with more than five years of experience in areas such as data strategy, payments, BI development, analytics, and enterprise architecture. He is currently a Global Business Intelligence developer at U.S. Bancorp Elavon.

 
Speaker: Thomas Mullen
Organization: Montgomery County - Department of Police
Title: Deputy Director
 
Thomas Mullen is deputy director of the Information Management and Technology Division in the Montgomery County Department of Police (MCP) in Gaithersburg, MD. Mr. Mullen began his information management career more than 35 years ago, managing several federal contracts for Health and Human Services and Department of Defense information processes. Since 1998 he has managed several different public safety information-sharing projects. Mr. Mullen earned his BS from University of Maryland and is a graduate student at UMUC.

 
Speaker: Ben Naphtali
Organization: Information Builders
Title: Technical Director
 
During his long career at Information Builders, Ben Naphtali has distinguished himself as an expert in several areas across the WebFOCUS product line. Ben's extensive experience includes past roles as manager in Customer Support Services and technical specialist for Advanced Technical Services. His current role is product implementation manager of WebFOCUS Architecture and Security within the Business Intelligence Products group.

 
Speaker: Mark Nesson
Organization: Information Builders
Title: Vice President, Advanced Technology Services
 
Mark Nesson, Vice President of Advanced Technology Services at Information Builders, provides expert support for the worldwide technical field support organizations, new customers, and strategic enterprise customers. His team has product support responsibilities across both WebFOCUS business intelligence and iWay integration offerings. He has 30 years of technical expertise and has been with Information Builders for more than a decade.

 
Speaker: Rene Nunnington
Organization: Information Builders
Title: Systems Engineer
 
Rene Nunnington is a systems engineer in the Southern Area for Information Builders. For the past six years, she has worked with many customers in designing WebFOCUS applications.

 
Speaker: Corey Obermiller
Organization: State Employees Credit Union
Title: Analytics Specialist
 
Corey Obermiller is an analytics specialist with State Employees' Credit Union (SECU). She earned a bachelor's degree in mathematics from North Carolina State University and has been with SECU for four years. For the past three years, Corey has used Information Builders products primarily to develop reports, maintain security and assist business users.

 
Speaker: Daniel Ortolani
Organization: Information Builders
Title: Senior Vice President
 
Daniel Ortolani is the vice president of Advanced Technology Services at Information Builders, providing expert technical support services to the company's field and Professional Services constituencies, prospects, customers, and strategic partners. He is also responsible for WebFOCUS Strategic Product Management. Mr. Ortolani has more than 30 years experience in the computer software industry and has been with Information Builders since 1987.

 
Speaker: Aaron Palacios
Organization: County of Los Angeles - Chief Executive Office
Title: Senior Analyst
 
Aaron Palacios is a compensation analyst for the County of Los Angeles. As a power user and developer of Information Builders' tools, including WebFOCUS InfoAssist and App Studio, Aaron functions as the lead costing expert on the County's bargaining team.

 
Speaker: Roger Panfil
Organization: RCD Business Solutions
Title: President
 
President of RDC Business Solutions (RDC Biz), Roger has well over 30 years of experience in the development, marketing, sale, and delivery of software and software-based solutions, with much of that experience involving technologies from Information Builders. During his 10 years of employment with Information Builders, Roger delivered multiple products to market, culminating his career as VP of Product Marketing for iWay Software. He has a degree in MIS from IUP, and attended University of Pennsylvania's Wharton Evening School.

 
Speaker: Kevin Patterson
Organization: Appalachian State University
Title: Business Systems Analyst
 
Kevin Patterson is a 2005 graduate of Appalachian State University, majoring in Computer Science. He worked for Lowe's Companies, Inc. for four years, focusing on point-of-sale software. He returned to the university in 2009 and now serves as the director of Business Systems, supporting the mission of Business Affairs.

 
Speaker: Nathaniel Paulson
Organization: IPG
Title: BI Developer
 
Nathaniel has been working with WebFOCUS for five years as an administrator and developer. He began working with WebFOCUS at Nationwide Insurance in Columbus, OH, where he served primarily as an admin for two years. Nathaniel later moved to Tampa, FL, where he has worked primarily as a developer with administrative responsibilities.

 
Speaker: Lele Pi
Organization: Mid-America Christian University
Title: Database specialist
 
Lele Pi is a business intelligence (BI) professional with seven years of experience in data warehousing, statistical analytics, predictive modeling, and business improvement. Lele aims to bridge the gap between data, performance, and improvement. At Mid-America Christian University, Lele provides statistical analysis and business insights on student success, university performance, and institutional research analysis.

 
Speaker: Lori Pieper
Organization: Information Builders
Title: Education Specialist
 
Lori Pieper, an IT industry professional, has worn many hats during her tenure with Information Builders. Currently, Lori works in the Customer Education department as an instructor. Prior to that, she spent 19 years as a systems engineer, supporting customers with installations, upgrades, security, metadata management, and complex architectures.

 
Speaker: Janet Quarcoo
Organization: Montgomery County: Dept of Corrections
Title: IT Specialist
 
Janet Quarcoo is the IT manager for the Montgomery County, MD Department of Correction and Rehabilitation. Janet has been with Montgomery County for 12 years, and took the role of IT manager in December 2018. Delivering productivity through automation is one of Janet's key strategic objectives

 
Speaker: Robert Recker
Organization: Information Builders
Title: Senior Account Support Manager
 
Rob Recker joined Information Builders in 1998 and started as a consultant in the Philadelphia branch. In 2001, he moved to Product Management and worked in various product groups. Rob now works in the Premium Support Group.

 
Speaker: Joe Rudich
Organization: Information Builders
Title: Technical Director
 
Joe Rudich is a technical director in the Product Management group of iWay Software. He manages the iWay Big Data Integrator product line and other products, and has been with Information Builders for 29 years.

 
Speaker: Janne Saarinen
Organization: Dahl Finland
Title: IT specialist
 
Janne Saarinen is an industrial management and business engineer from Finland. He specializes in information and communications technology, and has been working for Dahl Finland since January 2018.

 
Speaker: Rita Sallam
Organization: Gartner
Title: Research VP
 
Rita Sallam is a research vice president at Gartner in the Business Analytics and Data Science team. Her focus includes writing about and advising organizations on market trends, vendor assessment and selection, and best practices for making analytics pervasive and strategic to the business. Of particular interest is the evolution of modern BI platforms to support smart data discovery, self-service data preparation, and advanced analytics. Mrs. Sallam joined Gartner in 2008 with almost 20 years of experience in the enterprise software market. Before that, she spent 10 years with Oracle, delivering role-based competitive intelligence and strategic analysis on BI, data warehousing, data integration, and master data management markets to sales, development, product strategy and senior management. Prior to that, she led business planning, fundraising, and strategy development for two middleware startups and was a management/strategy consultant for Arthur D. Little.

 
Speaker: Craig Sanders
Organization: Information Builders
Title: Senior Product Manager
 
Craig is the Integrity Solutions product manager for master data management and data quality solutions. He joined iWay in 2013 with 15 years of enterprise data mastering, data warehousing, and data integration experience. Since joining iWay he has taken a key role in developing the Omni products, as well as address verification and validation solutions.

 
Speaker: Mark Sheridan
Organization: Ros Technology Services
Title: Director
 
Mark Sheridan is the director of systems development/services at Rosnet. He oversees all development integrations with third-party systems as well as the customer service they require. In his 19+ years at Rosnet, Mark has advanced his career from a junior developer supporting the system to the demi-god he is today. He believes the way a company interacts with their customers is huge, so he spends a lot of time keeping the client services team and developers from killing each other so that the client partnership stays positive.

 
Speaker: Normand Sirois
Organization: Greater Lawrence Family Health Center
Title: BI Director
 
As Director of Business Intelligence at GLFHC Normand Sirois has demonstrated an ability to lead a team of IT professionals in the development of a Federated Data Warehouse supporting the needs of the ACO for the Merrimack Valley. In his 45 year carrier in the IT field he has worked on various Business Intelligence projects going as far back as the mid 1980?s. He has also lead application development efforts, Data Modeling efforts, Project Planning, Project management, application architecture design, disaster recovery planning, and IT strategic planning. Normand?s IT experience spans, Insurance, Banking, Manufacturing, Warehousing, Finance, Investments, the Government, and the Medical field. Most of his carrier has been as a consultant helping companies work through difficult IT challenges where he has demonstrated an ability to solve the challenges at hand. Normand was also the lead developer for a large book publisher, on the first spell check program, written in assembler, and implemented on DEC machines. Later as computer capacity grew, it was converted to C and implemented in Word Perfect, Honeywell Equipment machines, and Microsoft Word

 
Speaker: Mark Smith
Organization: Ventana Research
Title: CEO & EVP
 
Mark is responsible for the overall business and research direction of Ventana Research and drives the global research agenda covering both business and technology areas. He defined the blueprint and methodology for improving business by using benchmark research to provide guidance across people, processes, information and technology. Mark is an expert in enterprise software and business technology innovations including: business analytics, big data, cloud computing, business collaboration, mobile technology and social media.

 
Speaker: Melissa Smith
Organization: Allegis Group
Title: BI Developer
 
Melissa Smith has been using WebFOCUS for more than four years and is currently the lead developer at Allegis Global Solutions. She has been involved in the development, implementation, and support of WebFOCUS operational dashboards, self-service portals, and other BI tools deployed to various internal/external groups across the organization. Her incorporation of JavaScript and other advanced techniques has offered creative solutions to drive user adoption and enhance the user experience.

 
Speaker: Barry Solomon
Organization: Information Builders
Title: Technical Support Representative III
 
Barry Solomon is a WebFOCUS technical support representative, specializing in the HTML Composer. He supports Composer Layout Tool, InfoAssist, Report Painter, and WebFOCUS Coding, and has had seven additional years of WebFOCUS development and maintenance of an insurance application.

 
Speaker: Aditya Sriram
Organization: Information Builders
Title: Pre-Sales Systems Engineer
 
Aditya Sriram is a PhD candidate in the faculty of Engineering at the University of Waterloo where he is a member of KIMIA Lab (Laboratory for Knowledge Inference in Medical Image Analysis). He brings extensive understanding of how Artificial Intelligence moves research and industries forward. Since 2011, his research activities encompass content-based retrieval of medical images using machine learning, deep learning, and computer vision approaches. He has developed learning schemes and descriptors for medical imaging and published his works in top-tier journals and conferences. Aditya Sriram has a vast industrial experience and has worked with several companies. Presently, he is a Lead Data Scientist at Information Builders in Toronto, Ontario, Canada.

 
Speaker: Greg Stanisci
Organization: The Regional Municipality of York Police Services
Title: Assistant Manager of Strategic Services BI
 
Greg Stanisci has more than 20 years of experience in the field of technology and information systems and has been a member of York Regional Police (YRP) for over 14 years. In his current role, Greg is dedicated to the transformation of processes at YRP to ensure all key areas are effectively using data to drive operational and strategic decisions. Prior to joining YRP, Mr. Stanisci had his own software training and consulting company geared to the implementation and adoption of enterprise systems.

 
Speaker: Paivi Suutarinen
Organization: Infobuild Oy
Title: Agent
 
Päivi Suutarinen works as a WebFOCUS product manager at InfoBuild Oy, Information Builders' northernmost agent, helping local clients maximize the value of their analytics investment. Before joining InfoBuild, Päivi led the WebFOCUS implementation project at a telecom service provider, and still views BI and analytics cases through highly customer-colored lenses.

 
Speaker: Renee Teatro
Organization: Information Builders
Title: Technical Director
 
Renee Teatro joined Information Builders' Customer Support Services in 1992 and is currently the WebFOCUS technical director. She holds a B.A. in Computer Science from New York University, along with several technical certificates from NYU and Columbia University. In addition, Renee was an instructor in Columbia's Continuing Education Computer Technology (CTA) program.

 
Speaker: Donal Terrell
Organization: Information Builders
Title: Technical Support Rep I
 
Donal Terrell is a technical support representative with the Customer Support Services team. He works with customers on cases covering WebFOCUS and has been with Information Builders for three and a half years.

 
Speaker: Jim Thorstad
Organization: Information Builders
Title: Vice President, Product
 
Jim Thorstad is a director in the Business Intelligence Products Division. His team has product management responsibility for WebFOCUS security, administration, and the BI Portal. He is also a subject matter expert on security integration and WebFOCUS deployment best practices for both enterprise and software-as-a-service (SaaS) customers. Jim has more than 28 years of industry sales and product management experience with employers such as Information Builders, CA Technologies, and IBM.

 
Speaker: Prakash Thumboli
Organization: Nationwide Insurance
Title: Systems Architect
 
After graduating from The Ohio State University's College of Engineering, Prakash joined Nationwide Insurance's IT team and has been there for the past 30 years. Prakash currently serves as a BI architect for Nationwide Financial Services, offering architecture guidance for several systems that provide reporting and analytical services. Prakash is also a member of the architecture profession at Nationwide.

 
Speaker: Rola Tokatli
Organization: Greater Lawrence Family Health Center
Title: Senior BI Data Analyst
 
Rola Tokatli is a senior business intelligence (BI) data analyst at Merrimack Valley ACO. She has a Bachelor's in mechanical engineering and a Master's in IT. Rola has worked with WebFOCUS for more than four years, during which she has managed and developed a series of WebFOCUS dashboards for senior management and various department heads.

 
Speaker: Bao Ton
Organization: Brinker International
Title: Engineer
 
Bao Ton has been a WebFOCUS developer for four years, and has been with Brinker for one year. Bao is passionate about what analytics can provide for Brinker's team and leadership to help drive business goals.

 
Speaker: Melissa Treier
Organization: Information Builders
Title: Vice President Of WebFOCUS
 
With more than 20 years' experience in the high-tech software industry, Melissa Treier currently manages the development, communication, and execution of successful sales strategies for Information Builders' sales teams. This encompasses business intelligence, analytics, data integrity, data management, and master data management solutions, in addition to post-sales support services. She also speaks on behalf of Information Builders at various events and executive luncheons. Ms. Treier is passionate about the mid-market sector, earning industry recognition as a Top Midmarket IT Executive. She is also a leader in Women in Technology and speaks regularly on the topic.

 
Speaker: Susan Trommer
Organization: Information Builders
Title: Senior Director, Lead Product Owner, Client Infrastructure and Release Manager
 
Susan Trommer joined Information Builders in 1990, and dedicated her first eight years to Customer Support Services. She then moved to the WebFOCUS Products Group, specializing in Managed Reporting and ReportCaster. She currently serves as senior director of the WebFOCUS Product Implementation team, managing all aspects of WebFOCUS and Developer Studio.

 
Speaker: Barbara Unverferth
Organization: Information Builders
Title: Account Support Manager
 
Barbara Unverferth is an account support manager for Information Builders' premium customers. She has been with the company for more than 30 years, in the branches as a software engineer doing pre- and post-sales support, as well as starting and managing local branch help lines. She spent many years in the corporate Customer Support group supporting FOCUS, and then Reporting Server products. She has presented at many local and national user group meetings.

 
Speaker: Dana Utter
Organization: Information Builders
Title: Account Support Manager
 
Dana Utter started with Information Builders in 1991 as a post-sales support representative in the Houston branch. For the past several years, she has worked in Customer Support Services as a technical representative for the WebFOCUS and DataMigrator Server Support groups.

 
Speaker: Napoleon Valera
Organization: County of Los Angeles - Chief Executive Office
Title: Manager
 
Napoleon Valera is the compensation manager for the County of Los Angeles and has more than 20 years of experience using business intelligence products.

 
Speaker: Karen Veenstra
Organization: Florida Department Of Transportation
Title:
 
Karen has been working in the IT industry for more than 30 years in various state government agencies such as; Florida Department of Highway Safety, Department of Labor, Florida Lottery, Florida State University, and Florida Department of Transportation (FDOT). Karen?s experience has run the gamut from Programmer, DBA, Business Analyst, Project Manager, Supervisor, Assistant Director and Consultant. She has a BS degree in Computer Science from Florida State University. Karen has been working with Information Builders' products in some way, shape, or form since the mid-80?s on a number of different platforms.

 
Speaker: Dan Vesset
Organization: IDC
Title: Group Vice President
 
Dan Vesset is group vice president of IDC's Analytics and Information Management market research and advisory practice, where he leads a group of analysts covering all aspects of structured data and unstructured content processing, integration, management, governance, analysis, and visualization. Mr. Vesset also leads IDC's global Big Data and Analytics research pillar. His research is focused on best practices in the application of business intelligence, analytics, and enterprise performance management software and processes on decision support and automation, and data monetization. Dan Vesset is a trusted advisor to some of the world's largest technology firms and technology users. Since 1994, he has held a range of positions as an analyst, consultant, implementer, and user of business intelligence and analytics technology. Prior to IDC, Mr. Vesset was a consultant and analyst with Deloitte Consulting and several financial services firms, including State Street Bank & Trust Co, Dean Witter Reynolds, and BayBank.

 
Speaker: Maria Volant
Organization: Information Builders
Title: Senior Product Manager
 
Maria Volant joined Information Builders in 1999 as a Quality Assurance analyst in the Business Intelligence Products division. Over the years, she has worked closely with the development of the product. Maria has also assisted in providing solutions and techniques to help customers move forward with their applications. She is the senior product manager for In-Document Analytics (formerly Active Technologies), and Report Styling.

 
Speaker: Alexey Vorovich
Organization: Information Builders
Title: Vice President - Div Gen Mgr
 
Alexey Vorovich is vice president for WebFOCUS Reporting Server and ETL server development. He started as a programmer in the FOCUS group, and over the years has contributed to defining WebFOCUS Server architecture, including the reporting engine, data access engine, workspace and communications, server security, FOCUS language, metadata, Web Console UI, and data management.

 
Speaker: Dan Weingart
Organization: Information Builders
Title: Senior Product Manager
 
Dan Weingart, director of Visualization Products, has spent 20 years in the charting and visualization world. In his previous job, he helped design the graphing engines for Oracle, MicroStrategy, BusinessObjects, and many others. At Information Builders, he heads up the strategic management and roll-out of all charting and visual data discovery products.

 
Speaker: Diane Weisberger
Organization: Intertape Polymer Group
Title: Director of Business Intelligence
 
Diane Weisberger is the director of Business Intelligence at Intertape Polymer Group in Sarasota, FL.

 
Speaker: John Williamson
Organization: RCM Brain Inc.
Title: Founder and CEO
 
John Williamson is the founder and CEO of RCM Brain, an AI-powered data and document communication platform for healthcare providers and insurance companies. John has 15 years of software product development experience, most recently building two solutions at a leading clearinghouse vendor.

 
Speaker: Kathy Willis
Organization: Information Builders
Title: Area Technical Specialist
 
Kathy Willis is a systems engineer whose primary role is providing a variety of technical services to assist customers with the successful installations, upgrades, and implementations of Information Builders' enterprise solutions. Kathy has more than 30 years of IT industry experience.

 
Speaker: Mark Winslow
Organization: Information Builders
Title: Area Technical Specialist
 
Mark Winslow has been fascinated by maps ever since he learned to read a Texaco roadmap on the hood of his father's car. Now in his 13th year at Information Builders, Mark has been combining GIS with WebFOCUS solutions since 2008. He's still trying to figure out how to properly re-fold a paper map.

 
Speaker: Lyndsay Wise
Organization: Information Builders
Title: Director of Market Intelligence
 
As Information Builders' director of market intelligence, Lyndsay Wise is charged with identifying the impact of emerging technologies and market trends on our product offerings and customers to ensure proactive market assessment. Before joining Information Builders, Lyndsay worked as an industry analyst for 12 years, founding WiseAnalytics in 2007 and provided consulting services as well as industry research into leading technologies, market trends, BI products and vendors, mid-market needs, and data visualization. In 2012, Lyndsay wrote "Using Open Source Platforms for Business Intelligence: Avoid Pitfalls and Maximize ROI."

 
Speaker: Kam Wong
Organization: Information Builders
Title: Data Management Architect
 
Kam Wong is a practicing architect within the Enterprise Application Integration and Information Management team and is a solutions architect for the iWay Software product suites.

 
Speaker: James Yang
Organization: Voya Investment Management
Title: Data Integration
 
Jim Yang recently took over this new role to help manage the implementation and care/feeding of Omni-Gen at Voya Investment Management, as well as to develop new use cases with the business for further mastering work. He has been at Voya for 11 years, and was previously head of the Project Management Office (PMO).

 
Speaker: Walter Zublionis
Organization: Information Builders
Title: Technical Director
 
Walter Zublionis is the technical director for the ATS group. Lead support for iWay Service Manager for 15 years. Prior to this role, he spent five years supporting EDA within CSS. He then moved to ATS, where he has supported the iWay product line and handled both pre- and post-sales issues.